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Fokus Firm Branding Framework
Name
*
First Name
Last Name
Email
*
Business Name
*
Product Type
Clothing Line, Podcast, Lawn-Care Service, etc.
Business Type
Online Store or Platform
Brick and Mortar
Both
Location
City, State
Company Archetype
Select 3 archetypes that most closely represent your companies brand. Please read examples below!
The Innocent
The Regular Guy or Gal
The Hero
The Outlaw
The Explorer
The Creator
The Ruler
The Magician
The Lover
The Caregiver
The Jester
The Sage
The Innocent
Goal: To be happy Traits: Strives to be good, is pure, young, optimistic, simple, moral, romantic, loyal Drawback: Could be naïve or boring Marketing niche: Companies with strong values, seen as trustworthy, reliable and honest, associated with morality, good virtues, simplicity, can be nostalgic Example: Dove soap, Coca-Cola, Cottonelle bathroom tissue
The Regular Guy or Gal
Goal: To belong, or connect with others Traits: Down to earth, supportive, faithful, folksy, person next door, connects with others Drawback: Could lack a distinctive identity and blend in too much Marketing niche: Common touch, solid virtues, gives a sense of belonging Example: Home Depot, eBay
The Hero
Goal: Help to improve the world Traits: Courageous, bold, honorable, strong, confident, inspirational Drawback: Could be arrogant or aloof Marketing niche: Make a positive mark on the world, solve major problems or enable/inspire others to do so Example: Nike, BMW, Duracell
The Outlaw
Goal: Break the rules and fight authority Traits: Rebellious, iconoclastic, wild, paving the way for change Drawback: Could take it too far and be seen in a negative way Marketing niche: Agent of change, advocate for the disenfranchised, allow people to vent or break with conventions Example: Harley-Davidson, Virgin (Richard Branson)
The Explorer
Goal: Finds fulfillment through discovery and new experiences Traits: Restless, adventurous, ambitious, individualistic, independent, pioneering Drawback: Might not fit into the mainstream Marketing niche: Exciting, risk-taking, authentic Example: Indiana Jones, Jeep, Red Bull
The Creator
Goal: Create something with meaning and enduring value Traits: Creative, imaginative, artistic, inventive, entrepreneur, non-conformist Drawback: Could be perfectionistic or impractical Marketing niche: Visionary, help customers express or create, and foster their imagination Example: Lego, Crayola
The Ruler
Goal: Control, create order from chaos Traits: Leader, responsible, organized, role model, administrator Drawback: Could lack a common connection, or be too authoritative or controlling Marketing niche: Help people become more organized, restore order, create more stability and security in a chaotic world Example: Microsoft, Barclays, Mercedes-Benz
The Magician
Goal: Make dreams come true, create something special Traits: Visionary, charismatic, imaginative, idealistic, spiritual Drawback: Could take risks that lead to bad outcomes Marketing niche: Help people transform their world, inspire change, expand consciousness Example: Disney, Wizard of Oz, Apple
The Lover
Goal: Create intimacy, inspire love Traits: Passionate, sensual, intimate, romantic, warm, committed, idealistic Drawback: Could be too selfless or not grounded enough Marketing niche: Help people feel appreciated, belong, connect, enjoy intimacy, build relationships Example: Victoria’s Secret, Godiva Chocolate, Marie Claire
The Caregiver
Goal: To care for and protect others Traits: Caring, maternal, nurturing, selfless, generous, compassionate Drawback: Being taken advantage of, taken for granted, or exploited Marketing niche: Help people care for themselves, serve the public through health care, education or aid programs Example: Mother Theresa, Campbell’s Soup, Johnson & Johnson, Heinz
The Jester
Goal: To bring joy to the world Traits: Fun, sense of humor, light-hearted, mischievous, irreverent Drawback: Could be seen as frivolous or disrespectful Marketing niche: Help people have a good time or enjoy what they are doing, allow people to be more impulsive and spontaneous Example: Motley Fool, Ben & Jerry’s, IKEA
The Sage
Goal: To help the world gain wisdom and insight Traits: Knowledgeable, trusted source of information, wisdom and intelligence, thoughtful, analytical, mentor, guru, advisor Drawback: Could be overly contemplative or too opinionated Marketing niche: Help people to better understand the world, provide practical information and analysis Example: BBC, PBS, Google, Philips
Target Market
Pick 2 market types to START a campaign. The bigger the market - the more resources it will take to create awareness.
Micromarketing (directed towards a small group like one local "church" or "school")
Super-culture (groups that are formed through shared norms, values, behaviors like "Gamers" or "Sports fans")
Price sensitivity (raise price really high and count on less customers like "expensive paintings" or "vintage wine")
Vertical market (products that are designed for a specific industry like a "camera lens" or "airline seating")
Niche market (small group with unique needs like "the big and talll clothing store")
Marker culture (making new tech or customizing existing tech like "3D printing" or "VR")
Firmograpics (business to business targeting)
Lifestyle brand (Appeal to a way of life "Red Bull" in bars and "Lululemon" in community)
Fandom (subculture of a pop-culture, series or format that identify as a social group like "Beyonce beyhive" or "Manga")
Geographic segmentation (offering different products based on location but under one brand)
Persona (marketing around a fictional character like “Jake from state farm”)
Tribes (self-organizing social group formed based on needs, profession, community, interests like "Harley Davidson" or "Apple")
Local marketing (customers primary incentive is location like “barber shop” or “Supermarket”)
Demographics (target age, gender, race, income, ect.)
Customer Journey: The customer's experience from the customer's perspective. Check every box that is an accurate depiction of what "YOU believe" your customer's experience so far. Check all that apply.
Aware
How does the customer know you exist?
Referrals
Print advertising
Direct mail advertising
Word of mouth
Television advertising
Radio advertising
Gets a free sample
Sees a shop
Podcast advertising
Mobile advertising (phone)
Native advertising (ads look like real articles)
Social media advertising (youtube, facebook)
Paid search advertising (Google adwords)
Display advertising (website banners)
Outdoor advertising (billboards)
Guerrilla advertising (low cost creative)
Product placement advertising
Public service advertising (PSA)
Engage
How do you engage with your customers?
Blog post
Product updates (email)
Free trials
Instore autograph signings
Free sample
Live engagment (Instagram live)
Customer feedback (surveys)
Loyalty programs
Chatbots
Interactive physical activities (meetups)
Investing in analytics
Contests (tag a friend contest)
Social media group (facebook)
Guided product tours
Tooltips
Video content
Prototype
Subscribe
What are you doing to get your customer to Subscribe or commit to something? (commitment and/or permission to follow up)
Contact info (sign up)
Webinar
Demo registry
Flash Sales
Short-term sales (black friday)
Coupons
Provide transportation
Door to Door (direct sales)
Break up payments (rent to own)
Fundraisers
Connect to a cause (eco-friendly)
Free instillation
Convert (purchase)
What did you offer customers that they must pay to acquire or experience? What are you doing to generate money?
Training class (Lynda.com, Masterclass.com)
Video content youtube (payment by views)
Apps
Accessories
Plugins
Events (charge for networking)
Delivery (for a charge)
Renting (space, tools)
Fan goods (concert t-shirts)
Blog on your industry (for pay)
E-Book
Sponsorship
Affiliate Marketing
Consulting/Coaching
Crowdfunding/Donations
Premium Content (early access, ad free, behind the scenes, Q&A, ect.)
Public Speaking (expert in your industry)
Invest in other companies
Paid Subscriptions
Licencing content
Physical copy sales (DVD, Thumb drive)
NFT's
Syndication (old content)
Repackage and sell data
Excite
How does your customer experience the product? What is the Ah-Ha moment for them? What did you do great and how does the customer know?
Delivering earlier than schedule
Unboxing (special packaging)
Using hi-end materials or ingredients
Simplified instructions (video)
Checking on customer (survey)
Usage simplicity (Google home page)
Educates customer (lets them know the problem it solves)
Enjoyable user interface
Knowledgable customer service reps
Clear customer service times
Liberal return policy
Product Lasts longer than expected
Cool design (aesthetic appeal)
Makes customer feel better about themselves (weight loss)
Reward (extrensic like winning free food with usage)
Discovery (intrinsic like winning video game)
Social currancy (can people see your product being used, like clothing)
Multi-use (does it serve other needs)
Lead's to Efficiency
Ascend
Do you have options for customers to move up or buy more?
Premium package
Advanced Class
Enterprise package
Lifetime service
Yearly rate discount
Platinum member
Exclusive access
Advocate
Customers who say nice things about you even when you don't ask. Do you provide a way for them to participate?
Allow Customers to make suggestions
Testimonials
Document customer stories
Ask customers for feedback
Reviews
Reward loyalty (publicly)
Referral Program
Personalize service just for them
Customer surprises
Giveaways
Access to secret information
Promoter
A promoter is an advocate that gains success from suggesting or selling your product. Do you have a program in place to facilitate this?
Affiliate marketing program
Re-sellers
Retailers
Wholesalers
Psychographics
How people think impacts what and how they purchase. What type of (main) customer do you have or do you plan to have?
Motivation
What are your target customers motivated by? Do you appeal to a customer motivated by any of these things. Check all that apply.
Comfort (First Class Seat upgrade)
Connectedness (networking events)
Convenience (mobile car wash)
Curiosity (Travel industry)
Doing Good (red cross, toms shoes)
Escapism (party animal, drinker,TV watcher)
Fear of Missing Out (Live events, Black Friday)
Health (gym membership, vegan)
Practical Need (hardware store)
Privacy (VPN #'s)
Publicity (paid ads, photography, content writer)
Safety (security systems, guns, real-estate)
Satisfaction (prostitution)
Self-Fulfillment (church, self-help content, documentary movies)
Self-Improvement (non-fiction books)
Self-indulgence (state lottery, casino)
Social Status (real-estate, Benz, clothing)
Interests & Activities
Does your business actively cater to anyone involved in these interests & activities? (Example: Do you advertise the special accommodations you offer for pet owners?) Check all that apply.
Activism (Nike’s #YouCantStopOurVoice)
Adventure (Six Flags)
Animals (Slutty Vegan)
Art (Instagram, Behance, Soundcloud)
Business (Delta, Hotels)
Culture (BET)
Do-it-yourself (Youtube, HomeDepot)
Entertainment (Youtube, Triller)
Fashion (Vogue, GQ)
Film (Vimeo, RED, Arri)
Fitness (Snac, Planet Fitness)
Food (Food Network, Kroget)
History (History Channel, Discovery Channel)
Low Technology (people who bike to work)
Luxury (Keeping Up With The Kardashians)
Media (Canon, Google ad words)
Music (Apple, Spotify, Pro-Tools)
Nature (North Face, Dick's sporting goods)
Nostalgia (people who are old school)
People (eharmony, Facebook)
Pets (Purina, VetShare)
Politics (CNN, Fox)
Quiet Time (Bose headphones)
Social Life (Ticketmaster)
Social Media (Hubspot, T-Mobil)
Sports (Under Armour, ESPN)
Technology (Apple, SXSW)
Tradition (TGI Friday, Beer companies)
Travel (Delta, Carnival Cruise)
Volunteerism (Habitat for Humanity)
Values, opinions & Attitudes
Values, opinions & Attitudes of your customers. Does your brand target any of these personality traits? Check all that apply.
Civil
Collectivist (group priority over each individual)
Conservationist (protection of environment)
Conservative (Fox News)
Disengaged (Clubhouse app)
Emotional
Environmentalist
Idealistic (aiming for perfection)
Individualist (Walmart's ModCloth)
Liberal (CNN)
Logical
Naturalistic (Seventeen mag)
Optimistic
Pessimistic (Brain on Drugs, smoking commercials)
Progressive (Hello Fresh)
Reactionary (Nike)
Realistic
Rebellious (Harley Davidson)
Religious (Chic-fil-a, Mary Kay, Jet Blue)
Risk Avoiding
Risk Taking (Tesla, Amazon)
Secular (Target)
Social Activist (Airbnb)
Traditional
Behavior
Does your business target customers with any of these behaviors? Check any that apply.
Brand Loyal (Nike)
Bulk Buyer (Sams Club)
Channel Preference (HubSpot)
Comparison Shopper (Geico)
Competitive Shopper (hobby lobby)
Compulsive Shopper (Amazon)
Conspicuous Conservation (green product, eco friendly))
Conspicuous Consumption (econ status, Gucci)
Cynical (Shade Room, Facebook)
Diligent (Ross, Home Goods)
Early Adopter (Apple)
Expert User (Arri, Red cameras)
Extroverted (Ticketmaster)
Frequent Shopper (Kroger)
Impulsive Shopper (Walmart)
Influencer (TikToc)
Introverted (lynda.com)
Late Adopter (Goodwill)
Novice User (Apple)
Open to Experience
Preference for Certainty (barber shops)
Price Insensitive (Bently)
Price Sensitive (Honda)
Quality Seeker (Stihl)
Research Shopper (Delta)
Reserved (Comcast)
Resistant to Change (Fox News)
Social (Night Club)
Status Seeker (Coach purse)
Tolerance for Uncertainty (State Lottery)
Value Seeker (Walmart)
Demographic
Select the demographic that you believe your MAIN customer fits in.
Age
Select what you believe is the age range of your MAIN customers.
1-14 years old
15-20 years old
21-30 years old
30-40 years old
40-55 years old
56 and beyond
Gender
Men or Women
Men
Women
Equally Men & Women
Family
Family size
Single parent
Traditional household
Empty nester
No children
Status
Economic Class
Lower Class
Middle Class
Upper Class
Who is the Pepsi to your Coke?
What business establishment is the closest to your business approach?
Thank you!